Shipping & Returns
Shipping Policy
Free Delivery – Greater Malé Area
We offer free delivery within the Greater Malé area within 24 hours of payment confirmation.
Delivery hours are between 4:00 PM and 11:00 PM.
Free Shipping – Local Islands
For all local islands, we provide free shipping within 3–5 business days after payment confirmation.
If you have any questions regarding your order or delivery, feel free to contact our support team.
Return & Exchange Policy
At Fix Online Store, we want you to shop with confidence. If you're not fully satisfied with your purchase, we're here to help.
Returns
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You may request a return within 3 days of receiving your order.
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Items must be unused, in their original packaging, and in resellable condition.
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Returns are accepted only for items that are damaged, defective, or incorrectly delivered.
Exchanges
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Exchanges are allowed for defective or damaged items only.
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To request an exchange, please contact us within 3 days of delivery.
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We will arrange a replacement at no additional cost if the issue is confirmed.
How to Request a Return or Exchange
Please contact our customer service team via phone or email with your order number, item details, and reason for the return or exchange.